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I know this is not real but since i purchase coins all the time i feel it is my money that disappeared. Also what happened to the gift giving ability it has disappeared also.
I really enjoy this casino game more than any of the rest and would hate to have to find a new game to play. Please fix the issue.
Doubledown Casino is the biggest rip off I've ever seen. Can anything be done to make them pay or change their current business practices?
I have been ripped off for the last time by DoubleDown Casino. Company is worth over MM, and they have payouts that are so incredibly poor, you would be better off playing at a real casino.
This is a 'game' and it should be enjoyable. Instead, chips are sucked up so quickly. And, when your chips automatically disappear, there is little done to resolve the issue--the proof is on the player to get resolution.
My most recent experience: I lost MM chips in one hour. How is that even possible? Reel spun for about times. Never hit a bonus. Before that, I watched as 7MM chips just disappeared while I was sitting there I won a bonus and instead of giving me chips, they took them away!
And, amazingly, they have no record. This is not out of the ordinary for what I have witnessed. While you play for chips and not cash, if you pay to play, there should be governance over what the payouts have to be.
I cannot believe there are no controls over this scam. I played for a while many months back but became so fed up with all the issues, I blocked the game.
I recently came back to give it another try. It's even worse now than it was before. And, when the games are not working properly, as the DaVinci Diamonds game has not worked properly for a month now, there is no proactive resolution.
Or resolution when you report the issues. I was told there were no records of my disappearing chips so my case was closed. The bonus spins extra free spins did not work properly for weeks.
I would like to see their reporting on their payouts and validate they are real people who win all the contests and jack pots.
I am absolutely disgusted by this site. I have also lodged a complaint with Facebook as they have responsibility for the company's poor business practices.
I have not been treated fairly or received a product I am satisfied with. I would have had more fun watching it sail down into the sewage system.
These business practices are simply just unacceptable. Since you have started your new promotion of coins for surveys I have never been able to complete a survey because I do not accept text messages on my cellular phone.
Why ask for both email and cell phone? I have had trouble with missing credits and a stream of e-mails between me and their programmers.
Something is wrong with the game and now it has become a huge pain in the. Seems the more I complained the worse it became. I went from being UP 75 million to negative 56 million in winnings.
And here I thought I was alone with all of my issues with the game. I have experienced most, if not all of these problems in spite of using different browsers and operating systems.
If you are using the Modern User Interface version of Internet Explorer, then try using the desktop version and check if that helps. If the issue persists in the desktop version as well, then try the next method and check.
Check if the Flash Player is enabled on Internet Explorer You may follow these instructions to check this. Make sure that the website that you have opened has rich media content to see Flash Player in the add-on list.
If it is already enabled, then try the next method and check. If you are using ActiveX Filtering or Tracking Protection in Internet Explorer 10, then some content like games or videos might be disabled.
So, try disabling these features and check if that resolves the issue. You may refer to these links. Use Tracking Protection in Internet Explorer.
If the issue is not resolved, then try using the Compatibility View for the gaming website and check if that resolves the issue.
Use the Compatibility View in Internet Explorer 10 and check the issue. I would suggest you to refer to the article: Hope this resolves the issue.
If the issue still persists, please do get back to us with these troubleshooting results for further assistance. Did this solve your problem?
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I play doubledown casino and some of the games are not loading like they use to leaving me frustrated. When I try to access the game in a flash it says I need to update my Flash Player but in checking for this I find that my Flash Player is up to date.
Any suggestions or instructions? I would like to have some information about this issue. Please do answer to these questions.
Are you using Internet Explorer 10 browser to play this game? If yes, with which of its versions do you face this issue Desktop or Modern User Interface version?
What are the recent changes that you have made to the computer prior to this issue? When playing online games from websites like Facebook, Yahoo, MSN and other websites using Internet Explorer you may notice that the online games may not perform as expected.
In order to resolve this issue, we need to check certain features of Internet Explorer I would request you to try the following methods and check if that helps.
Try using the Desktop version of Internet Explorer and check the issue. If you are using the Modern User Interface version of Internet Explorer, then try using the desktop version and check if that helps.
If the issue persists in the desktop version as well, then try the next method and check. Check if the Flash Player is enabled on Internet Explorer You may follow these instructions to check this.
Make sure that the website that you have opened has rich media content to see Flash Player in the add-on list. If it is already enabled, then try the next method and check.
If you are using ActiveX Filtering or Tracking Protection in Internet Explorer 10, then some content like games or videos might be disabled.
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